Shipping Policy

Effective Date: 30th Jan 2025
Last Updated: 5th Feb 2025

At Super Vital Nutrition, we strive to deliver your orders safely and on time. This Shipping Policy outlines our shipping process, estimated delivery times, shipping charges, and other essential details.

1. Order Processing Time

📦 Processing Time: Orders are typically processed within 2-3 working days(excluding weekends and public holidays).
📦 Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details.
📦 Order Dispatch: After processing, your order will be shipped, and a tracking number will be provided via email/SMS.

2. Shipping Methods & Delivery Time

We partner with reliable courier services to ensure timely deliveries. Estimated delivery times are as follows:

Estimated Delivery Time

Metro Cities: 2-7 business days

Non-Metro Cities: 2-8 business days

Remote Areas: 2-15 business days

International Orders : 7-25 business days (subject to customs clearance)

🚚 Expedited Shipping: If available, customers can opt for express delivery at an additional charge for faster shipping.

🚚 Delays: While we strive to meet estimated delivery times, delays may occur due to weather conditions, customs clearance, public holidays, or courier service disruptions.

3. Shipping Charges

✅ Domestic Shipping (Within India):

• Standard Shipping: ₹90 (Free shipping on orders above ₹ 300)

• Express Shipping: ₹180 (Delivery within 3 days)

✅ International Shipping:

• Charges vary based on destination and order weight. Shipping costs will be displayed at checkout.

📌 Customs & Duties (For International Orders): Customers are responsible for any import duties, taxes, or customs fees imposed by their country.

4. Tracking Your Order

🔍 Once your order is shipped, you will receive a tracking number via email/SMS. You can track your order using the provided tracking link on our [Order Tracking Page] or directly on the courier partner's website.

For tracking assistance, contact us at ssupervitalnutrition@gmail.com.

5. Address & Delivery Issues

📢 Please ensure that your shipping address is accurate to avoid delays. We are not responsible for:
❌ Delays due to incorrect or incomplete addresses.
❌ Failed deliveries due to recipient unavailability.
❌ Lost packages due to incorrect address entry by the customer.

If you need to update your shipping address, contact us within 2 hours of placing your order.

6. Order Cancellation & Modifications

📌 Can I cancel my order?

• Orders can be canceled within 2 hours of placement. After processing, cancellations may not be possible.

📌 Can I change my shipping address?

• Address changes are allowed within 1 hour of order placement.

📌 What if my order is delayed?

• If your order is significantly delayed, contact our support team for assistance.

📌 What if my order is lost or damaged?

• If your package is lost or arrives damaged, email us at supervitalnutrition@gmail.com within 7 days of delivery.

7. Contact Us

For any shipping-related queries, feel free to reach out to us:

📩 Email: supervitalnutrition@gmail.com
📍 Address: Kharadi Pune
📞 Phone: +91 8822288814

We appreciate your trust in Super Vital Nutrition and look forward to delivering health & wellness to your doorstep! 🚚💚